Binn Hotel

Pros: great roof top pool - really beautiful and great water temperature, nice jacuzzi with views of the city, comfortable beds, amazing pillows, clean rooms, great breakfast, quiet location, which trust me, this makes a difference when staying in Medellin, and even other places in Lo Poblado because Medellin is a loud city with lots of traffic noise that can be heard at night if you don’t have a hotel that is well located away from a busy street. This one is and it had decent soundproof windows. Cons: the reception staff was not very friendly, we booked a room through booking and when arrived we asked them for a high floor because I’m very sensitive to noise, they said they had room on high floors and ultimately had us on the 7th and our view was of this huge antenas of the building next door. Quite possible that it was the worst view in the hotel and we felt they did that on purpose because we booked through booking.com instead booking through the hotel because booking.com was slightest more economical. When asked if we could have a higher room they said those were of a different category even thought we booked a junior suite. It felt petty. While there we asked about tours and the message from the front desk was inconsistent. First, they said they didn’t work with tour agencies with an attitude of “we are better than that”, but didn’t offer any options. When I asked a second time they took a day to reply and said they could help. This was a problem throughout - slow response. At that point I had made my own arrangements which felt strange giving good hotels always have a concierge that is ready to help guests. Another unfortunate situation happened when I needed a late prior to a business meeting but didn’t have time sit down at the restaurant for breakfast prior. I just needed a latte…There is a coffee bar located by the front desk.

The hotel looks brand new and is modern. The room was big and had a comfortable bed and pillows. The shower was good too. It would have been good to have more space for our two hard-case baggage. The breakfast was delicious, and the staff was friendly and polite. We appreciate Jairo's assistance. The rooftop pool is amazing—fantastic views, warm water! We loved it. The spa was not working, so it would have been nice to go there.

Binn hotel is a quiet place in Poblado that enables good rest for its guests. Service was an example of Colombian and Medellin friendliness and customer service culture, with professional and experienced personnel from around the country. A particular mention goes to Binn’s head of waiters, Adolfo who is a diligent, competent, and attentive support at the restaurant. The kitchen staff was also great with tasty and elegant variations of traditional Colombian street food. The we’re flexible to cook some aborrajados on demand even if they weren’t planned.

The staff was amazing, Adolfo at the breakfast was always attentive and up for a quick chat. The room was spacy and well-equipped, some noise from outside could be heard but nothing too disruptive.

I recently stayed at Hotel Binn in Medellin and was thoroughly impressed. The aesthetic of the hotel is captivating, creating a pleasant atmosphere from the moment you enter. The rooms are not only amazing but also well-designed, providing a comfortable and enjoyable stay. The staff at Hotel Binn went above and beyond to be helpful and friendly, making me feel genuinely welcome throughout my stay. Their attentiveness added a personal touch to the overall experience. The hotel's location is excellent, offering convenience and accessibility to key attractions in Medellin. Whether for business or leisure, the central location enhances the overall appeal of Hotel Binn. One of the highlights for me was the outstanding gym and rooftop facilities. The gym was well-equipped, allowing for a great workout, and the rooftop provided breathtaking views of the city, making it an ideal spot to unwind. In summary, Hotel Binn in Medellin exceeded my expectations with its aesthetic charm, amazing rooms, welcoming staff, convenient location, and exceptional gym and rooftop facilities. I highly recommend it for a memorable stay in this vibrant city.